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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Hurley

March 25, 2026

5  out of  5
rating by Ashley Hurley
"Great customer service best prices by far definitely worth getting a quote"
We responded:
"Ashley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Manuel’s Team—we are always here to help!"
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Tonia Hite

March 20, 2026

5  out of  5
rating by Tonia Hite
"Have been debating getting life insurance for a bit so I can leave something behind to my grandchildren. Ms. Hill made it very easy to understand, worked on when payment was best to come out, making sure I picked the best option for me and my situation. Thank you!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Megan Long

March 20, 2026

5  out of  5
rating by Megan Long
"Justin helped me find the perfect life insurance policy for me and my son! If you are ever seeking life insurance check them out!"
We responded:
"We appreciate your review, Megan. We are so happy that you had such a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City ! "
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Kellin C

March 16, 2026

5  out of  5
rating by Kellin C
"Justin went above and beyond for my expectations of anything that was asked pertaining to changing over to State Farm"
We responded:
"Kellin, thank you for your wonderful review of State Farm Agent Justin Manuel’s Team!"
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Meghann Hill

March 13, 2026

5  out of  5
rating by Meghann Hill
"I’ve had great experiences with Justin Manuel State Farm. Justin and his team are always friendly, helpful, and quick to answer any questions. Highly recommend if you’re looking for a local agent who is knowledgeable and genuinely helpful!"
We responded:
"Thank you for the 5-star review, Meghann! Here on State Farm Agent Justin Manuel’s Team, we are proud to serve our community and appreciate your recognition. "
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JamesEnigmatic

March 4, 2026

5  out of  5
rating by JamesEnigmatic
"Justin is a hard working guy."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Marie Triplett

February 26, 2026

5  out of  5
rating by Marie Triplett
"I had an outstanding experience working with this insurance agent. He took the time to understand my needs, explained all of my options clearly, and found me the absolute best quote and deal I’ve ever received. The entire process was smooth, transparent, and stress-free. His professionalism, responsiveness, and dedication to getting me the best coverage at the best price truly set him apart. I highly recommend him to anyone looking for quality insurance and exceptional service."
We responded:
"Thank you so much for the 5-star rating, Marie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Malinda Sallee

February 25, 2026

5  out of  5
rating by Malinda Sallee
"Justin and Tammy were very helpful! Great service and very professional! Highly recommend."
We responded:
"Thank you so much for the kind words, Malinda. We are so happy to be able to help you all out. Anytime you need anything let us know. "
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Hugh Clifton

February 5, 2026

5  out of  5
rating by Hugh Clifton
"Brady was extremely professional, answering all of my questions with patience and expertise. Will definitely continue doing business for the foreseeable future."
We responded:
"Wow, thank you for the 5-star review, Hugh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Margaret Harvey

January 19, 2026

5  out of  5
rating by Margaret Harvey
"Tammy was very helpful to me and explained everything so that I would understand"
We responded:
"Thank you so much for the 5-star rating, Margaret! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jimmy Devaney

January 15, 2026

5  out of  5
rating by Jimmy Devaney
"Justin and his entire staff have been awesome to work with! They are knowledgeable, responsive and have addressed all my needs with professionalism! I feel confident knowing my coverage is set up correctly! Thank you guys!"
We responded:
"Wow, thank you for the 5-star review, Jimmy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Jimmy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away! "
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Kristina Dorton

January 15, 2026

5  out of  5
rating by Kristina Dorton
"Megan is absolutely wonderful! She is was so helpful and knowledgeable!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Travis Childress

January 15, 2026

5  out of  5
rating by Travis Childress
"Staff was very polite and easy to work with would definitely recommend"
We responded:
"Travis, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Justin Manuel’s Team here in our Gate City office. "
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David Perkins

January 13, 2026

5  out of  5
rating by David Perkins
"Justin called and got me more savings on my insurance and also got me a life insurance policy to go along with it for less than I was already paying with another company."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear you enjoyed the service we provided. We are so glad to have you as one of our great customers. "
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Matthew S

January 8, 2026

2  out of  5
rating by Matthew S
"They never sent the beacons for safe driver. Therefore we lost that opportunity and that discount. Not happy about the lack of follow through and the increase in rate."
We responded:
"Hey Matthew, Justin here, this is certainly something I can help you get resolved. Come see me and we will give you some Beacons and get the discount added back ASAP! Thanks "
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Sheila Sullivan

December 29, 2025

5  out of  5
rating by Sheila Sullivan
"Megan was my agent and she was very professional and knowledgeable. I received a great rate for my car insurance!! Satisfied customer!!"
We responded:
"So glad to hear Megan took good care of you. If you need anything, let our office know. Thank you. "
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Jess Elam

December 10, 2025

5  out of  5
rating by Jess Elam
"So glad I switched to State Farm. Tammy was able to help me get a great rate on my auto and homeowners. Very friendly and helpful."
We responded:
"I am so glad we were able to save you some money and make it an exceptional experience. Let us know if there is anything we can do to help. Thanks!"
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Austin Gross

December 5, 2025

5  out of  5
rating by Austin Gross
"Brady was very tentative to my auto insurance needs, I was astonished by the quote he gave me and almost did not believe it at first, I got much better coverages all across the board and saved money doing so. I passed along this info to a ton of friends and family. Thank you to Justin and his team for being so helpful throughout the process and a special shoutout to Brady."
We responded:
"Thank you, Austin, we are certainly glad to have Brady on our team. "
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Heather Washam

December 1, 2025

5  out of  5
rating by Heather Washam
"Very nice and friendly. Made sure we got the best price available. Definitely will recommend to others."
We responded:
"Thank you so much Heather. I am glad we were able to get your new vehicle covered. Congrats on the new car!"
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Tiffany Nash

November 30, 2025

5  out of  5
rating by Tiffany Nash
"Tammy was so helpful in getting us the information we needed to have our family protected! Thank you State Farm of Gate City Va!"
We responded:
"I am so glad to hear that Tiffany. We are glad to have Tammy as a part of our team. "
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Dale Lambert

November 30, 2025

5  out of  5
rating by Dale Lambert
"Megan was very helpful and saved me a lot of money. The switch was worth it."
We responded:
"So glad to hear Megan took such good care of you. Thank you for the kind words. "
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Rob Ashworth

November 30, 2025

5  out of  5
rating by Rob Ashworth
"I needed to change insurance companies in a pinch, and Tammy was able to help me after hours to make sure I maintained my coverage. Great rate and very easy process, Highly recommend for your insurance needs!!"
We responded:
"I’m so glad Tammy was able to take such good care of you. "
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Sara Presley

November 30, 2025

5  out of  5
rating by Sara Presley
"Tammy has always been so very helpful when it comes to any questions I may have and has provide me with any and all information I need. She has helped me setup multiple policies super efficiently and with ease. I highly recommend this office!"
We responded:
"Tammy is an asset to our office. Glad she took such good care of you. "
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Brad Winebarger

November 24, 2025

5  out of  5
rating by Brad Winebarger
"The quotes were excellent, saving me a good bit of money!! I was able shop all of my insurance needs with a local agent, all under one roof!! The agent was extremely knowledgeable!!! They answered all of my questions and explained it to where I was easily able to understand. Highly recommend!!! 5 stars!!!"
We responded:
"I am so glad you were happy with the services our office provided. We look forward to working together for a long time to come. Thank you."
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Jordan Davis

October 1, 2025

5  out of  5
rating by Jordan Davis
"Carlie Alderson was by far the best insurance agent I have ever dealt with! Very polite and done everything she could to get my price in the ball park I was looking for. Definitely top notch service for sure!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Carlie Alderson provided you with top-notch service and worked hard to find a price that fit your needs. We truly appreciate your feedback and look forward to assisting you again in the future!"