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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nomadiclove family

April 22, 2025

5  out of  5
rating by nomadiclove family
"Really great experience! I appreciate the way they listened to me the first time I spoke and were very quick to create my quote. I pay exactly what they quoted me, no hidden fees. Extremely friendly and willing to answer questions. I'm so glad I found their office, and being locally centered is so nice!"
We responded:
"I am so glad you found the experience to be awesome. We strive to be a great value and service to our community. If you ever need anything, we will be here. "
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Larry Gilbert

April 17, 2025

5  out of  5
rating by Larry Gilbert
"Justin Manuel is awesome! I changed all of my insurance business to him. He was professional and made the process easy! If you’re planning on switching insurances give Justin Manuel with State Farm a call."
We responded:
"Thanks Larry. I am glad we were able to help you out. It was a pleasure meeting you and your wonderful family."
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Patsy Coley

April 17, 2025

5  out of  5
rating by Patsy Coley
"Friendly and very helpful staff to help you find your best insurance needs. I would recommend Justin Manuel and his staff to help you with your insurance needs."
We responded:
"Thanks Patsy. Our office strives to make it the best possible experience for our customers. Come see us anytime."
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Gene

April 16, 2025

5  out of  5
rating by Gene
"Great to deal with"
We responded:
"Thank you Gene. It's always a pleasure "
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Janett Walters

April 16, 2025

5  out of  5
rating by Janett Walters
"The entire experience is switching to State Farm with this agency was effortless and quick."
We responded:
"Thank you so much Janett. It was a pleasure to take care of all of your insurance needs. "
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Charles Kishbaugh

April 16, 2025

5  out of  5
rating by Charles Kishbaugh
"Awesome people easy to talk to. I highly recommend them."
We responded:
"Thank you, Charles, making sure you had the proper protection in place is the highlight of our jobs. "
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John Frank

April 16, 2025

5  out of  5
rating by John Frank
"If you need good insurance, good prices, and someone who knows what they're talking about this is the place for you. Justin has been taking care of my insurance needs for awhile now, haven't had any issues."
We responded:
"I appreciate it, John. I look forward to continuing our long relationship. We will be here if or when you need us most. "
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Trystan Holdway

April 10, 2025

5  out of  5
rating by Trystan Holdway
"Tammy was a very helpful representative she got me a great deal, insured fast and easy."
We responded:
"Thanks Trystan. Tammy is a great asset to our office and Scott County. Glad to hear she took good care of you."
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Laura B

March 27, 2025

5  out of  5
rating by Laura B
"It was time for me to add Life Insurance outside of what my employer offers. Aleigha and Justin worked together to ensure my final expenses will be taken care of and not cause worry for the ones I love. I chose 20 and done. Perfect for me! Thank you Justin Manuel State Farm of Gate City!"
We responded:
"Thank you so much for the kind words Laura. We are so honored to be able to make sure you and your loved ones are taken care of. "
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John Kale

March 25, 2025

5  out of  5
rating by John Kale
"Justin and his team are amazing. I've been with State Farm since I have learned to drive 30 some years. Always been very helpful and explained everything in detail. Always there when I need them and never been disappointed. Great friendly agents. Very pleased with services provided."
We responded:
"We appreciate the kind words John. We are always here if you have any questions or concerns. We are glad to have you as a customer."
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Mama Bec

March 7, 2025

5  out of  5
rating by Mama Bec
"I've been with State Farm for many years. Recently my agent changed to Justin Manuel. He's knowledgeable and helped me to better understand my coverage."
We responded:
"We are so thankful to be able to help. Let our office know if there is ever anything we can do to make it a better experience for you and your family. "
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Jody Overby

January 30, 2025

5  out of  5
rating by Jody Overby
"They are amazing. I’ve procrastinated on getting auto insurance quotes for years, just from the convenience of staying with my old insurer. 10 years with G**** and my monthly premium was $290. A 25 minute call with Justin’s team and now I’m saving $150 a month, with renter’s insurance added also."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Bishop

January 30, 2025

5  out of  5
rating by Mark Bishop
"Justin is very knowledgeable about all the services State Farm offers, and does a great job explaining to you."
We responded:
"Thank you for the kind words, Mark. I look forward to being able to help you and your family for a long time to come."
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Tom Bates

January 2, 2025

5  out of  5
rating by Tom Bates
"Great employees and service. Tammy was awesome with helping me get all my policies setup. I highly recommend this office for your needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Mann

November 26, 2024

5  out of  5
rating by Chris Mann
"Justin Manuel’s group did a great job helping me switch my insurance to them. They were quick to answer any questions that I had. Definitely recommend them!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rodney Lane

November 15, 2024

5  out of  5
rating by Rodney Lane
"Great people to work with you, did have All-State but they saved me $120.00 a month!!!!!"
We responded:
"So glad to be able to help Rodney. Please keep us in mind if you need anything else."
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Ace

November 14, 2024

5  out of  5
rating by Ace
"Thank You, Tammy For your professional service and for a great vehicle rate."
We responded:
"Thank you so much for giving us the opportunity. We are so glad to help."
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Danny

October 31, 2024

5  out of  5
rating by Danny
"Very helpful."
We responded:
"Thank you so much for the 5-star rating Danny."
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Kenneth Zidlick

October 31, 2024

5  out of  5
rating by Kenneth Zidlick
"My experience with nicole was amazing, very pleasant to speak to on the phone very knowledgeable and helped me get the insurance i needed for my vehicles. Highly recommend contacting this firm for all your insurance needs. Thank you again to justin and nicole for there help."
We responded:
"Kenneth, I am so happy Nichole was able to get you taken care of. If you ever have any questions or concerns, don't think twice about reaching out and letting our office know. Thanks again."
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Bryan Banner

October 28, 2024

5  out of  5
rating by Bryan Banner
"Outstanding! Exactly what I needed when I hit a deer! Towing and car rental was a breeze. Excellent job 👍"
We responded:
"Thanks for the kind words Bryan. We will always be here when you need us the most."
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Paul Santone

October 12, 2024

5  out of  5
rating by Paul Santone
"I can’t explain how informative Justin and his team are. Every time i have a question, they always take the extra time to make sure I understand the coverages. Amazing agency!!"
We responded:
"Thank you Paul. It's always a pleasure to work with you. "
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Eugene Sexton

October 11, 2024

5  out of  5
rating by Eugene Sexton
"Justin was extremely professional took time to listen to my concerns and answer any questions I had."
We responded:
"I'm glad we were able to review your policies with you today. There's a huge difference between companies that sell you a policy and being #ManuellyInsured. Thanks again."
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Justin Cullins

October 11, 2024

5  out of  5
rating by Justin Cullins
"Justin Manuel is a wonderful guy and very knowledgeable. I would recommend him for your insurance needs."
We responded:
"Thank you so much for your kind words. Our office loves being able to help out our community and protecting their most valuable assets. "
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Viking Bloodline

October 9, 2024

5  out of  5
rating by Viking Bloodline
"So far these folks have been nothing short of fantastic helping me out in my first wreck they’ve went to bat for me several times definitely recommend them!! I Will follow up after everything is completed"
We responded:
"We appreciate the kind comments. We will always be here if our customers need help while they're down on their luck. Thanks for keeping your business local. "
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Nicole Garrett

October 8, 2024

5  out of  5
rating by Nicole Garrett
"Very professional, answers questions to your understanding. I would recommend this insurance to everyone. My experience has been great. Justin helped me out with vehicles, homeowners and life insurance he also is helping me with flood insurance something we need for sure. If you need insurance at a good rate call him he will help you."
We responded:
"Thank you so much Nicole. I am glad we were able to get everything taken care of. Don't hesitate to reach out to the office if you need anything. "